Service warranties

Give customers a strongerreason to choose your work.

Could a defined weather benefit make your offer stand out? We help explore the protection behind the promise, so you understand the exposure before you put it in writing.

See the dockbuilder example

Offer design

The customer sees a promise.Your business needs a plan to fund it.

A warranty design example / a dockbuilder

What if a new dock came with a defined storm-surge repair benefit?

A builder explores standing behind specified surge damage on eligible new builds. A separate weather hedge could help fund the builder’s resulting obligations.

Customer-facing agreement

What you promise.

Make the benefit understandable and specific.

The eligible dock and covered work
The weather damage and repair remedy
The term, benefit limit and exclusions
How a customer requests service

Protection behind the promise

How you fund the risk.

Evaluate a separate policy or financial contract.

A suitable surge or water-level measurement
The location, threshold and payment schedule
The combined exposure across projects
The term, cost, exclusions and payout limit

Before the promise goes into the proposal

Work backward from the repair obligation.

Define the benefit

Set a clear repair remedy, duration and benefit limit so customers understand the value included with their new build.

Model the exposure

Map projects and repair costs. One storm could affect many customers at once.

Structure protection

Compare water-level data, payment thresholds and protection cost. Build the surge trigger around the dock locations and the repair obligation.

Prepare the offer

Bring the customer benefit, service process and funding plan into one clear offer that helps your work stand out.

Before we talk

A few useful answers.

How does the protection support our customer warranty?

Your customer agreement defines the repair or service benefit. A separate weather policy or financial contract provides a funding source for your business. We design the promise and protection together, from eligible projects to benefit limits.

Where do we start with a weather-inclusive warranty?

Start with the benefit you want customers to value: the covered work, repair remedy and duration. We map the projects and potential costs, then explore weather measurements, payment limits and the protection budget behind that offer.

What measurement fits a dockbuilder’s storm-surge benefit?

A surge or water-level measurement can connect the protection to the water reaching the dock. We compare the site elevation, local data and repair exposure when choosing the measurement and threshold.

Your next step

Start with the promise you want to make.

Bring us the question. We’ll help you understand the exposure and the options available.

Prefer email? Contact our team

Useful for a first conversation

The proposed promise, remedy, exclusions and duration
Covered projects, addresses and replacement or repair costs
Existing warranty obligations and available risk budget

You don’t need everything ready to get in touch.

Compare parametric insurance and weather derivatives.

Research & further reading